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Way Huge repair and service

Hanex Service provides repair and service for Way Huge equipment. We support overdrives, fuzzes, delays and other Way Huge effects pedals and electronics.

Within the Dunlop family, Way Huge has a distinct place as a pedal brand with outspoken character and recognisable analogue designs. The brand is especially valued by musicians who want not only reliability, but also a strong sound of its own.

Specialist repair for Way Huge effects pedals.

From our workshop in Leimuiden, we provide diagnostics, repair and technical service for Way Huge equipment. We support guitarists, bass players, studios and technicians who want to keep their pedals in solid condition without losing the character of the brand.

Way Huge is distributed in the Benelux by Algam Benelux. If your pedal suffers from failure, crackle, switching issues, power faults or physical transport damage, we are happy to assess the best technical route.

Experience with analogue pedal electronics

With this type of equipment we regularly see issues in switches, jacks, potentiometers, power paths, PCB connections and control parts. Our technicians assess which repair or refurbishment approach is the best fit for each unit.

Because many of these pedals are used intensively on pedalboards and during transport, we also look at mechanical load and the overall reliability of the unit after repair where needed.

 

Collection service

We work with several transport partners and can arrange collection of the defective unit from your preferred address and time window.

You are of course also welcome to bring your unit to our workshop in Leimuiden and hand it to us personally.

 

Estimate

If the unit is outside warranty, you will receive an estimate after inspection by our technicians when the costs exceed the agreed threshold. You can then decide whether you want the repair to go ahead. The estimate is free if you have the unit repaired by us or leave it with us unrepaired. If you want the unit returned unrepaired, we charge part of the costs incurred: EUR 42.50 excluding 21% VAT and shipping costs.

 

Contact us about your Way Huge unit

Is your Way Huge pedal suffering from failure, crackle, switching issues, power faults or transport damage? Please contact us. We are happy to advise you on inspection, repair and transport.

If you are looking for parts or technical support for a Way Huge effects pedal, we will be glad to help.

 

Frequently Asked Questions:
How do I submit my faulty audio equipment?

Submitting your repair is easy through our RMA portal. Register your device and select the option for pickup and delivery service. We will then arrange for UPS to collect your equipment from your location and bring it to our service center for further examination, accurate diagnosis, and a price quote. This way, you know exactly what to expect. If you decide to proceed with the repair after the examination, the examination fee of 35 euros will be waived.

 

What to include with the product?

  1. The defective product (with power supply, remote control, etc., if related to the complaint)
  2. A clear description of the issue
  3. For warranty repairs: proof of purchase

If you prefer, you can also bring the product to our service center yourself.

Can I also have an older device repaired?

Yes, our technicians are highly experienced in both digital and analog equipment. In addition to an extensive parts inventory of original components, we also have a large stock of disassembled devices, which often allows us to repair older equipment as well.

Want more information? Send a mail to This email address is being protected from spambots. You need JavaScript enabled to view it. with the brand name and model together with a description of the problem and we will reply with the possibilities.

Is on-site repair possible?

Hanex provides on-site repair services for non-transportable equipment or fixed installations in the Netherlands. We also offer this service in other countries upon consultation. Please be aware that additional call-out charges may apply. If on-site repair is not feasible, we will transport (part of) the equipment to our workshop for repair.

What is the warranty on the repair?

 Hanex offers a standard 3-month warranty on the repaired issues. If the existing problem recurs or a new problem arises after this period, we will of course resolve it properly.

What if the repair turns out not to be worth it?

If you decide not to have the device repaired after examination, the investigation costs of €42,50 will be waived if you leave the device with us. If you want the device returned, we will charge the investigation costs and any shipping costs.

Is repair still worth it?

Are you unsure whether repairing is worth it? Send a mail to This email address is being protected from spambots. You need JavaScript enabled to view it. with the brand name and model together with a description of the problem and we will reply with the possibilities.

In most cases, repair turns out to be certainly interesting because our repairers repair at the component level. So we only replace that one defective part, not the entire mechanism or circuit board. And if repair turns out not to be worthwhile, we will work with you to find a solution.

What brands can I turn to Hanex for?

Hanex repairs most audio brands out of warranty. In addition, we are the official service center for many renowned brands within the Netherlands, Benelux or Europe. You can bring both in- and out-of-warranty repairs to us for these brands.

Check here to see if we are a service partner for your brand.

Why Hanex?
  • Official service point for many brands
  • Free quotation
  • Collection service for easy transport
  • Large stock of spare parts
  • High-quality repairs
  • Fast and efficient service
  • European service partner for various brands
  • Many years of experience in the audio industry
Any questions? We are happy to help!

Send your question by email: This email address is being protected from spambots. You need JavaScript enabled to view it.