HK Audio Portable repair and service
Hanex Service provides repair and service for HK Audio Portable equipment. We support compact PA systems, portable speaker sets, column systems, subwoofers, mixers and amplifier modules from HK Audio.
HK Audio has been building sound solutions for both professional and mobile use for decades. Within the portable range, the focus is on ease of use, portability and clean sound reproduction for small stages, presentations and events.
Specialist repair for HK Audio Portable equipment.
From our workshop in Leimuiden, we provide diagnostics, repair and technical service for portable HK Audio systems. We support musicians, presentation teams, rental companies and users who depend on a compact but reliable PA solution.
HK Audio is distributed in the Benelux by Algam Benelux. If your system suffers from failure, damaged electronics, connection issues or irregular behaviour in use, we are happy to assess what is technically and practically possible.
Experience with compact PA systems
With this type of equipment we regularly see faults in power supplies, amplifier modules, mixer sections, wireless links, inputs and transport-sensitive components. Our technicians assess the most suitable approach for each unit.
Because portable systems are often used quickly in different locations, not only the repair itself matters but also reliability afterwards. That is why we also look at wear, loading and usage conditions where needed.
Collection service
We work with several transport partners and can arrange collection of the defective unit from your preferred address and time window.
You are of course also welcome to bring your unit to our workshop in Leimuiden and hand it to us personally.
Estimate
If the unit is outside warranty, you will receive an estimate after inspection by our technicians when the costs exceed the agreed threshold. You can then decide whether you want the repair to go ahead. The estimate is free if you have the unit repaired by us or leave it with us unrepaired. If you want the unit returned unrepaired, we charge part of the costs incurred: EUR 42.50 excluding 21% VAT and shipping costs.
Contact us about your HK Audio Portable unit
Is your HK Audio Portable unit or system suffering from failure, electronic faults, defective connections or power supply problems? Please contact us. We are happy to advise you on inspection, repair and transport.
If you are looking for parts or technical support for an HK Audio Portable set, column system, subwoofer or mixer/amplifier module, we will be glad to help.
Submitting your repair is easy through our RMA portal. Register your device and select the option for pickup and delivery service. We will then arrange for UPS to collect your equipment from your location and bring it to our service center for further examination, accurate diagnosis, and a price quote. This way, you know exactly what to expect. If you decide to proceed with the repair after the examination, the examination fee of 35 euros will be waived.
What to include with the product?
- The defective product (with power supply, remote control, etc., if related to the complaint)
- A clear description of the issue
- For warranty repairs: proof of purchase
If you prefer, you can also bring the product to our service center yourself.
Yes, our technicians are highly experienced in both digital and analog equipment. In addition to an extensive parts inventory of original components, we also have a large stock of disassembled devices, which often allows us to repair older equipment as well.
Want more information? Send a mail to
Hanex provides on-site repair services for non-transportable equipment or fixed installations in the Netherlands. We also offer this service in other countries upon consultation. Please be aware that additional call-out charges may apply. If on-site repair is not feasible, we will transport (part of) the equipment to our workshop for repair.
Hanex offers a standard 3-month warranty on the repaired issues. If the existing problem recurs or a new problem arises after this period, we will of course resolve it properly.
If you decide not to have the device repaired after examination, the investigation costs of €42,50 will be waived if you leave the device with us. If you want the device returned, we will charge the investigation costs and any shipping costs.
Are you unsure whether repairing is worth it? Send a mail to
In most cases, repair turns out to be certainly interesting because our repairers repair at the component level. So we only replace that one defective part, not the entire mechanism or circuit board. And if repair turns out not to be worthwhile, we will work with you to find a solution.
Hanex repairs most audio brands out of warranty. In addition, we are the official service center for many renowned brands within the Netherlands, Benelux or Europe. You can bring both in- and out-of-warranty repairs to us for these brands.
Check here to see if we are a service partner for your brand.
- Official service point for many brands
- Free quotation
- Collection service for easy transport
- Large stock of spare parts
- High-quality repairs
- Fast and efficient service
- European service partner for various brands
- Many years of experience in the audio industry
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